Service and Support

Serving customers since the 1999s, SRI SAI PACK have provided a service / repair facility to cover the range of heat sealers it offers, together with some other leading European makes of similar specification machines.

As a manufacturer with full workshop facilities, this function is generally an in-house operation carried out at the companies premises, where a suitable working environment is available relative to origin industry of the machine e.g. medical, food processing etc. There is also a ready access to replacement parts and a multi testing facility. For machines located in critical environments or integrated into packaging lines that are unable to be removed, site work can be quoted for.

Annual service agreements are available to cover heat sealers supplied into specialist medical packaging environments, where high standard are also constrained by certification and calibrated instrumentation.

For certain application, SRI SAI PACK are able to supply a support/loan heat sealers of similar specification to cover the period a machine is off site (subject to advanced notice).

It is always recommended to take a planned approach and have any sealing machine that is in regular use serviced.


When considering returning a machine for work to be carried out. Thought must be given to ensure that the unit is adequately and securely packed, the result of transit damage can make a machine uneconomically viable to service / repair.(consult SRI SAI PACK regarding transit boxes or any other concerns).

All work is guaranteed and carried out by our own trained technicians. SRI SAI PACK has experience, proven results and customer satisfaction to help you meet your objectives. Technical advice is always freely available.

Our Happy Clients Include

We'd love to have you as a happy customer, too. We promise you will find the highest quality plastic crates at lowest possible price with a friendly and prompt service.

Federal Mogul
Eureka Forbes
Larsen & Toubro